Privacy Policy

7 Star Cleaning: Privacy Policy:    

Statement of Commitment to our customers:    7 Star Cleaning is committed to protecting the personal information entrusted to us. 7 Star Cleaning has made the commitment to maintaining the security and integrity of personal information within our care. We endorse the Australian Privacy Principles contained within the Privacy Act 1988.     

The purpose of this privacy policy is to: Give individuals a better understanding of the sort of personal information that 7 Star Cleaning holds and the way we handle that information. It is our aim to clearly communicate the personal information handling practises of 7 Star Cleaning and to enhance the transparency of 7 Star Cleaning’s operations and procedures. Personal information is information or an opinion about an identified individual, or an individual who is reasonably identified whether the information or opinion is true or not, and whether the information or opinion is recorded in a material format or not.    7 Star Carpet Cleaning respects the rights of individuals to determine to whom they give their personal information and how their information is used.  Our customer’s privacy is very important to us and we will value the trust you place in us in giving us your personal information. The information we collect from our customers that, is directly related to the products and services you choose, will be handled in line with any Australian laws relating to privacy and data collection. Where we wish to use the information for other purposes we will seek your agreement beforehand.     

What Information Do We Collect?

The kind of information we collect can include: Name, contact details, location, demographic information. Information from browsers when you visit our websites, such as server address, domain name, the pages you visited, the page you came from, the type of browser and selected information for statistical purposes. We regularly work with third parties, including Facebook and Google, that may use cookies, web beacons, and other storage technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and target ads.     

We use personal information in the following ways: Provide, deliver, source, administer, improve and personalise our products and services. Enable our third party service providers with IT products and services, carry out product reviews, data processing, data analysis, business consulting auditing, archiving, printing, delivery and mailing services. Provide more relevant marketing offers through direct marketing, database compilation, market research, data analysis, and the processing or creation of other marketing information Communicating with customers and responding to queries. Fraud prevention and credit checks. Develop and expand our operations to better suit our customers’ needs, such as planning for future products and services. Maintaining and keeping our customers’ information current and as accurate as possible.    

Disclosure We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so.  Third parties we may disclose personal information to include: Our related companies and business partners. Our service providers, including major delivery companies, mail houses and third party fulfilment contractors, e.g. Facebook, Google, LinkedIn. Government agencies.    All of our data security will take active steps to protect the personal information we hold against loss, unauthorised access or use, modification or disclosure, and against other misuse. 

It is important to note that If you choose to turn off online behavioural advertising you will still see advertising on the internet. However, it does mean that the advertising you see on websites may not be tailored to your likely interests or preferences on the web browser you are currently using.        

Contacting us:

Queries Complaints Access and Correction You have a right to request access to your personal information held by us and to request its correction. If you wish to do so please use the contact details below.  If we have not responded to you within a reasonable time, you are entitled under the Privacy Act to make a complaint to the Office of the Australian Information Commissioner.  Queries, complaints, requests for access to personal information can be sent to:  CONTACT US